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Use you business card properly |
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It
will be great helpful to carry business
cards printed in both Chinese and English
as these are handed out on all business
occasions. These cards should be presented
and received with respect in accordance
with Chinese custom. |
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Courtesy
and good manners are appreciated by the Chinese
and are fundamental in any business discussions
and negotiations. |
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Patience
is a great asset in dealing with Chinese business
people. Rudeness and signs of frustration will not
get things done any quicker; rather, they may have
the opposite effect. |
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Make friends first, do business later
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The
Chinese like small talk and pleasantries before
serious business talk. Initial meetings are rarely
expected to produce results because they want to
learn more about you. You may have to take several
trips before getting the contracts signed. |
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Don't
go right into what you want in an initial meeting.
Allow small talk and pleasantries. Let people feel
"connected" with you. |
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Get your stomach prepared for BIG meals ! |
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Chinese
usually conduct business over lunch and dinner,
and deals are often concluded over a meal. Entertaining
is a critical part of Chinese business culture.
If you are really not a fan of Chinese cuisine,
you shall very politely decline the invitation.
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Don't take their saying "yes" literally
to mean affirmative |
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Chinese
people have a habit of saying yes to show that they
are paying attention to you or that they are following
what you say. In such a context, the word "yes"
does not mean that they agree with what you say
or that they agree with your terms. |
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Be prepared for tough negotiations |
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Be
prepared for tough negotiations. Adhere to your
principles and objectives. Maintain a quiet and
dignified manner. If problems develop, you should
be firm about your limits and your willingness to
work with your counterparts to find a mutually agreeable
solution. |